Resume

Higher Education Experience

Project Manager/Business Analyst, Information Technology Services, Macalester College, St Paul, MN
April 2013–Present
I identify and manage technology projects for administrative departments, identifying scope, resources, and timelines to meet business objectives and improve data integrity.

Client Services Analyst, Information Technology Services, Macalester College, St Paul, MN
June 2010–April 2013
I train staff to use technology to meet departmental business needs, develop technological solutions for business problems, and lead campus-wide software implementations. I help staff increase productivity and enhance effective by optimizing use of enterprise systems and Google Apps for Education.

Special Projects Manager, Interstudy, Medford, MA
Oct 2007–Feb 2010
I built the web strategy for Interstudy, an undergraduate study abroad provider. I led the development of a new website and online application enhancing the use of web applications and streamlining business processes. Both projects were designed to optimize usability and bring information to learners in a clear, concise manner.

Associate Program Director, Learning Abroad Center, University of Minnesota, Minneapolis, MN
Oct 2001–Sept 2007
I managed five study abroad programs, sending more than five hundred students abroad annually. I led long-range planning, program development, and evaluation to create programs inline with the University of Minnesota’s goals for study abroad and international development. I collaborated in the development of an online study abroad application and the integration of administrative processes into the University-wide data management system. I redesigned program web content to enhance usability, and I led professional working groups in online content and evaluation.

Interactive & Technical Communication

I manage the interactive technology needs of small companies inline with their goals and budgets in order to increase operational efficiency. With experience and understanding of Web content management systems, I can translate web language into business deliverables. I lead businesses in the development of integrated Social Media Strategy - Facebook, YouTube, Flickr, Blogs, and Web content.

I successfully execute data mapping projects and develop customer relationship management strategies to help companies take advantage of online technologies. To increase reach and measure success of marketing campaigns, I use search engine optimization tools, Google analytics and online evaluation with measurable results.

Computer Trainer and Technical Consultant, Private Consulting, Minneapolis, MN
April 2009—Present
I work one-on-one with elderly computer users to develop a diverse range of technology aptitude. I establish wireless networks, teach iPad basics, familiarize with social media and video conferencing, and demystify the world wide web.

Public Strategy & Digital Media Intern, Minnesota Public Radio & American Public Media, St. Paul, MN
Jan 2010–May 2010
I analyzed the web presence of both organizations and their programming, recommending usability enhancements and implementation of social media tools. With the Public Strategy team, I developed the communication strategy for the MPR Advocates Network, creating its web presence, training the team on effective use of social media, and creating a customized Customer Relationship Management system, thus crafting a solid framework for growth.

Communication Consultant, Episcopal Church in Minnesota, Minneapolis, MN
Dec 2009–Sept 2010
My worked with the Diocese includes evaluating the online needs of parishioners statewide to build 2010 communication strategies and developing web content strategy. I also managed the website for a Spanish-Speaking mission church in St Paul, working with the church leaders to determine effective communications strategies that meet their needs.

Strategic Marketing Consultant, EveryScape, Waltham, MA
Jan 2009–May 2009
I developed an integrated marketing communication plan through a needs analysis, strategy development, the selection of the best use of traditional and new media, and effective evaluation. This plan gave EveryScape a road map to pursue their marketing goals and attract a targeted audience.

Education

University of St Thomas, St Paul, MN
Mini Master of Project Management

Emerson College, Boston, MA
Master of Arts in Integrated Marketing Communication

DePaul University, Chicago, IL
Bachelor of Arts in Spanish, Minor in Communications

Universidad Complutense, Madrid, Spain
Study Abroad Program

International Experience and Language Proficiency

I am fluent in Spanish, with more than eight years of Spanish education and work experience. I conducted work in Spanish with international partners for more than five years in Argentina, Mexico, Spain, and Venezuela.

I have more than eight years experience developing intercultural and international partnerships in Africa, Europe, and South America. I have facilitated international meetings, faculty visits, and program reviews to strengthen education abroad opportunities.